Digital Transformation

Proposal for an Organizational Model of Public Governance

Authors

DOI:

https://doi.org/10.11117/rdp.v23i117.8577

Keywords:

Digital Public Transformation, Public governance, Modernization, Sustainability in public governance, Digital technologies

Abstract

Digital technologies have dramatically transformed the way we live, work, negotiate and are governed. The public administration is going through a process of structural transformation, which goes far beyond the government's presence on the Internet and will include the transposition of actions and services to the digital world. Unlike families and companies, which act reactively and randomly, administrations have to plan for this transition. In this work we present a proposal for an organizational model to improve the implementation of the values and principles of public governance, focusing especially on the most decentralized and/or organized States with a federative nature. The proposal is based on the creation of an organizational structure for credible dialogue, equipped with the necessary means of dialogue, with representatives from each sphere of government and competent to analyze all aspects of public action subject to digital transformation.

Downloads

Download data is not yet available.

Author Biographies

João Ricardo Catarino, ISCSP – School of Social and Political Sciences of the University of Lisbon

Professor at ISCSP – School of Social and Political Sciences of the University of Lisbon. Doctor in Public Administration from Ulisboa. Researcher integrated into the CAPP – Centro de Administração e Políticas Públicas do ISCSP, Ulisboa. ORCID: 0000-0001-9372-083X. LATTES: 0161307014501470. jcatarino@iscsp.ulisboa.pt

José Roberto Afonso, ISCSP – School of Social and Political Sciences of the University of Lisbon

PhD in Economics from Unicamp - Universidade Estadual de Campinas. Post-doctorate in Public Administration from ISCSP - Instituto Superior de Ciências Sociais e Políticas da Universidade de Lisboa. Professor at IDP - Instituto Brasileiro de Ensino, Desenvolvimento e Pesquisa and ISCSP, researcher at CAPP - Centro de Administração e Políticas Públicas do ISCSP-Ulisboa. ORCID: 0000-0002-8434-5764. jose.afonso@idp.edu.br

 

Bernardo Motta Monteiro, Higher Institute of Social and Political Sciences (ISCSP), University of Lisbon (ULisboa). Lisbon. Portugal.

Economist. Ph.D. candidate in Public Administration, specializing in Public Policy, at ISCSP—the Higher Institute of Social and Political Sciences at the University of Lisbon. Master’s degree in Innovation Economics from ISEG—the Higher Institute of Economics and Management at the University of Lisbon.

 

References

ACCENTURE. Strategy Digital Disruption Growth Multiplier. 2016. Disponível em: https://www.accenture.com/_acnmedia/PDF-4/Accenture-Strategy-Digital-Disruption-Growth-Multiplier.pdf. Acesso em: 10 jul. 2025.

ADDINK, H. Good governance: concept and context. Oxford: Oxford University Press, 2019. Disponível em: https://doi.org/10.1093/oso/9780198841159.001.0001

AFONSO, J. R. R.; MOTTA, B. Do governo eletrônico à governança pública digital: muito por fazer (e ganhar) no Brasil. Revista Conjuntura Econômica, v. 76, n. 6, p. 22-24, 2022.

BALDI, B. Beyond the federal-unitary dichotomy. Berkeley: University of California, Institute of Governmental Studies, 1999. (Working Papers, 99-7).

BLAIKIE, N. Designing social research. Cambridge: Polity Press, 2000.

BOVAIRD, T.; LOEFFLER, E. Evaluating the quality of public governance: indicators, models, and methodologies. International Review of Administrative Sciences, v. 69, n. 3, p. 313-328, 2003. DOI: 10.1177/0020852303693002. Acesso em: 10 jul. 2025.

______. Public management and governance. In: BOVAIRD, T.; LOEFFLER, E. (ed.). 3rd ed. 2016.

CASTELLS, M. A sociedade em rede. São Paulo: Paz e Terra, 2016.

CATARINO, J. R. Finanças públicas e direito financeiro. Coimbra: Almedina, 2023.

COMISSÃO EUROPEIA. Governança europeia: um livro branco. Comunicação da Comissão, de 25 de julho de 2001. COM(2001) 428 final. Jornal Oficial das Comunidades Europeias, C 287, 12 out. 2001.

COMMISSION ON GLOBAL GOVERNANCE (Ed.). Our global neighborhood. Oxford: Oxford University Press, 1995.

CONSELHO DA EUROPA. CM(2008)14, CM(2008)14-add, GR-DEM(2008)CB4-rev, 2008.

DE MELLO, L.; TER-MINASSIAN, T. Digitalisation challenges and opportunities for subnational governments. Paris: OECD Publishing, 2020. (OECD Working Papers on Fiscal Federalism, n. 31). DOI:10.1787/9582594a-en. Acesso em: 10 jul. 2025.

DIARRA, G.; PLANE, P. Assessing the World Bank's influence on the good governance paradigm. Oxford Development Studies, v. 42, n. 4, p. 473-487, 2014. DOI:10.1080/13600818.2014.949651. Acesso em: 10 jul. 2025.

FUNDO MONETÁRIO INTERNACIONAL (FMI). Good Governance: The IMF’s Role. Washington, DC: IMF, Aug. 1997.

FUNDO MONETÁRIO INTERNACIONAL (FMI). World Economic Outlook: A Rocky Recovery. Washington, DC: IMF, Apr. 2023. DOI: 10.5089/9798400224119.081. Acesso em: 10 jul. 2025.

GIL-GARCIA, J. R.; DAWES, S. S.; PARDO, T. A. Digital government and public management research: finding the crossroads. Public Management Review, v. 20, n. 5, p. 633-646, 2018. Disponível em: DOI:10.1080/14719037.2017.1327181

GIL-GARCIA, J. R.; FLORES-ZÚÑIGA, M. Á. Towards a comprehensive understanding of digital government success: Integrating implementation and adoption factors. Government Information Quarterly, v. 37, n. 4, 101518, 2020. DOI: 10.1016/j.giq.2020.101518

GOMES, S.; CHAMPAGNE, E.; LECOURS, A. Digitalization of Public Administration in Federal Countries: Challenges, Opportunities, and a Look Ahead. Forum of Federations, Occasional Paper Series, n. 53, 2022.

GONG, C.; RIBIERE, V. Developing a unified definition of digital transformation. Technovation, v. 102, 102217, 2021. DOI:10.1016/j.technovation.2020.102217. Acesso em: 10 jul. 2025.

GRÖNLUND, Å. Ten years of e-government: The ‘End of history’ and new beginning. Lecture Notes in Computer Science, p. 13-24, 2010. DOI:10.1007/978-3-642-14799-9_2. Acesso em: 10 jul. 2025.

GRÖNLUND, Å.; HORAN, T. A. Introducing e-Gov: History, definitions, and issues. Communications of the Association for Information Systems, v. 15, 2005. DOI: 10.17705/1cais.01539. Acesso em: 10 jul. 2025.

HAUG, N.; DAN, S.; MERGEL, I. Digitally-induced change in the public sector: A systematic review and research agenda. Public Management Review, p. 1-25, 2023. DOI: 10.1080/14719037.2023.2234917. Acesso em: 10 jul. 2025.

JANOWSKI, T. Digital government evolution: From transformation to contextualization. Government Information Quarterly, v. 32, n. 3, p. 221-236, 2015. DOI: 10.1016/j.giq.2015.07.001

JESSOP, B. The rise of governance and the risks of failure: The case of economic development. International Social Science Journal, v. 50, p. 29–45, 1999. DOI:10.1111/issj.12186

KAPLAN, R.; NORTON, D. P. The balanced scorecard: translating strategy into action. Boston: Harvard Business Review Press, 1996.

KRAAY, A.; KAUFMANN, D.; MASTRUZZI, M. The worldwide governance indicators: methodology and analytical issues. Policy Research Working Papers, 2011. DOI: 10.1596/1813-9450-5430. Acesso em: 10 jul. 2025.

LEGNER, C. et al. Digitalization: Opportunity and challenge for the business and information systems engineering community. Business & Information Systems Engineering, v. 59, n. 4, p. 301-308, 2017. DOI: 10.1007/s12599-017-0484-2. Acesso em: 10 jul. 2025.

LIEBIG, L.; GÜTTEL, L.; JOBIN, A.; KATZENBACH, C. Subnational AI policy: shaping AI in a multi-level governance system. AI & Society, v. 39, n. 3, p. 1477-1490, 2024. DOI: 10.1007/s00146-022-01561-5

LÖFFLER, E. Governance: Die neue Generation von Staats- und Verwaltungsmodernisierung. Verwaltung + Management, v. 7, n. 4, p. 212-215, 2001.

MARTINS, F. M.; MOTA, J. P.; CARINI, C. Modelos de negócio na esfera pública: o modelo canvas de governança pública. Cadernos EBAPE, v. 17, n. 1, mar. 2019. DOI: 10.1590/1679-395167893. Acesso em: 10 jul. 2025.

MEIJER, A.; BEKKERS, V. A metatheory of e-government: Creating some order in a fragmented research field. Government Information Quarterly, v. 32, n. 3, p. 237-245, 2015. DOI: 10.1016/j.giq.2015.04.006

MERGEL, I.; EDELMANN, N.; HAUG, N. Defining digital transformation: Results from expert interviews. Government Information Quarterly, v. 36, n. 4, 101385, 2019. DOI: 10.1016/j.giq.2019.06.002. Acesso em: 10 jul. 2025.

MERRIEN, F.-X. Governance and modern welfare states. International Social Science Journal, v. 50, p. 57–67, 1999.

MOTTA, B. Digital transformation in the public sector and the bureaucratic model: a scoping review. International Journal of Electronic Governance, v. 17, n. 4, p. 380-399, 2025. DOI:10.1504/IJEG.2025.152647

NYE, J. S., Jr. Soft Power. Foreign Policy, n. 80, p. 153-171, 1990.

ORGANIZAÇÃO DAS NAÇÕES UNIDAS (ONU). Governance and development – Thematic Think Piece. UNDESA, UNDP, UNESCO, 2012.

OCDE. Models of Public Budgeting and Accounting Reform. OECD Journal on Budgeting, v. 2, suplemento 1, 2002.

______. Principles of corporate governance. 2004.

______. Mobilising Evidence for Good Governance: Taking Stock of Principles and Standards for Policy Design, Implementation and Evaluation. Paris: OECD Publishing, 2020. (OECD Public Governance Reviews). DOI: 10.1787/3f6f736b-en. Acesso em: 10 jul. 2025.

______. Economic Policy Reforms 2023: Going for Growth. Paris: OECD Publishing, 2023. DOI: 10.1787/9953de23-en. Acesso em: 10 jul. 2025.

______. Digital public infrastructure for digital governments. OECD Public Governance Policy Papers, No. 68, 2024. DOI: 10.1787/ff525dc8-en

OSTERWALDER, A. The business model ontology: a proposition in a design science approach. 2004. Tese (Doutorado em Sistemas de Informação) – University of Lausanne, Lausanne, 2004.

PETERS, B. G. Governance as political theory. In: YU, J.; GUO, S. (Ed.). Civil society and governance in China. New York: Palgrave Macmillan, 2012.

SÁ-SOARES, D. de. Interoperabilidade entre sistemas de informação na Administração Pública. 2009. Tese (Doutorado em Engenharia) – Universidade do Minho, Braga, 2009.

SINDZINGRE, A. N. The Limitations of Conditionality: Comparing The ‘Washington Consensus’ and ‘Governance’ Reforms. 2014.

STOKER, G. Governance as theory: Five propositions. International Social Science Journal, v. 50, n. 155, p. 17-28, 1998. DOI: 10.1111/1468-2451.00106. Acesso em: 10 jul. 2025.

TANGI, L.; JANSSEN, M.; BENEDETTI, M.; NOCI, G. Digital government transformation: A structural equation modelling analysis of driving and impeding factors. International Journal of Information Management, v. 60, 102356, 2021. DOI: 10.1016/j.ijinfomgt.2021.102356

TEIXEIRA, A. F.; GOMES, R. C. Governança pública: uma revisão conceitual. Revista do Serviço Público, v. 70, n. 4, p. 519-550, 2019. DOI: 10.21874/rsp.v70i4.3089. Acesso em: 10 jul. 2025.

WEISS, T. G. Thinking about global governance: why people and ideas matter. London: Routledge, 2011. DOI: 10.4324/9780203807057. Acesso em: 10 jul. 2025.

WEISS, T. G.; THAKUR, R. Global governance and the UN: an unfinished journey. Bloomington: Indiana University Press, 2010.

YILDIZ, M. E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, v. 24, n. 3, p. 646-665, 2007. DOI: 10.1016/j.giq.2007.01.002. Acesso em: 10 jul. 2025.

YIN, R. K. Case study research: design and methods. 4. ed. Thousand Oaks, CA: Sage, 2009

Published

2026-10-21

How to Cite

Catarino, J. R., Afonso, J. R. ., & Motta Monteiro, B. (2026). Digital Transformation: Proposal for an Organizational Model of Public Governance. Direito Público, 23(117). https://doi.org/10.11117/rdp.v23i117.8577